Industries
Three sectors, read through their inboxes.
For each one, what our diagnostics found in the sector’s sales mailboxes, and the agents that answer it.
62 to 84%
Materials & construction
87%
quotes with no follow-up, at a materials manufacturerEach dot is one quote sentSample 1 mailbox The order desk spends its days hunting for references, and the quotes it sent go cold in the meantime.
Recommended agents
- Quote Follow-up
- Cross-sell optimization
- Free-Shipping Optimization
- Order acknowledgment
B2B Equipment & Electronics
about 20 h
median time to answer a price requestEach block is one hourSample 1 mailbox · 9 months Answering a price request takes knowing the catalogue, and the people who know it are busy keying in orders.
Recommended agents
- Quote Follow-up
- Quote processing
- Order capture
- Cross-sell optimization
Customers quoted
B2B consumer goods
13%
of orders followed by a status requestEach dot is one orderSample 1 mailbox · 5 months Every “Where’s my order?” takes a reply from the order desk, and none of those replies sells anything.
Recommended agents
- Order capture
- Quote Follow-up
- Free-Shipping Optimization
- Order acknowledgment
Customers quoted
The diagnostic
Read your own inbox, whatever your sector.
48 hours. One PST file. No ERP access. A report with figures on quotes with no follow-up, requests left unanswered and missed opportunities over your last 90 days.
