Industries

Three sectors, read through their inboxes.

For each one, what our diagnostics found in the sector’s sales mailboxes, and the agents that answer it.

62 to 84%

quotes with no visible follow-up after five days, across our six distributorsSample the mailboxes of 6 distributors
  • Materials & construction

    87%

    quotes with no follow-up, at a materials manufacturerEach dot is one quote sentSample 1 mailbox

    The order desk spends its days hunting for references, and the quotes it sent go cold in the meantime.

    Recommended agents

    • Quote Follow-up
    • Cross-sell optimization
    • Free-Shipping Optimization
    • Order acknowledgment
  • B2B Equipment & Electronics

    about 20 h

    median time to answer a price requestEach block is one hourSample 1 mailbox · 9 months

    Answering a price request takes knowing the catalogue, and the people who know it are busy keying in orders.

    Recommended agents

    • Quote Follow-up
    • Quote processing
    • Order capture
    • Cross-sell optimization

    Customers quoted

  • B2B consumer goods

    13%

    of orders followed by a status requestEach dot is one orderSample 1 mailbox · 5 months

    Every “Where’s my order?” takes a reply from the order desk, and none of those replies sells anything.

    Recommended agents

    • Order capture
    • Quote Follow-up
    • Free-Shipping Optimization
    • Order acknowledgment

    Customers quoted

The diagnostic

Read your own inbox, whatever your sector.

48 hours. One PST file. No ERP access. A report with figures on quotes with no follow-up, requests left unanswered and missed opportunities over your last 90 days.

Walkthrough

Thirty minutes on your own order flow.

Your emails, your ERP, your exceptions: we show the agents working, not on slides.

“Our day was roughly 60% order administration and 40% selling. We wanted to flip that.”

Gérald Farfouillon · Technical Director · Inter Inox

We answer personally, within one working day.

Your address is used to answer you, and kept in our CRM for that purpose. More in the privacy policy.