Free-Shipping Optimization
Every basket short of free shipping becomes one more sale.
The agent detects every order below the free-shipping threshold and offers the customer the top-up needed to reach it. +5% average basket size, measured across our customers.
How it works
Your free-shipping threshold, defended order by order.
Free-shipping thresholds vary by contract terms and by customer. The agent applies the rule to every order, so it never depends on sales admin remembering it.
The agent checks every order against your free-shipping threshold.
When an order or quote request falls below the threshold, the agent sends the customer a top-up suggestion: the products you’ve defined, ranked by priority, to reach free shipping. The calculation runs on the total after discount, based on your terms.
- Configurable free-shipping threshold, compared against the total after discount
- Product suggestions to reach the threshold, up to 3 per email
- If the threshold is already met, the agent steps aside: no pointless email
Order 070-1184Shipping gap detected
This account’s free-delivery threshold is 500 € net.
Recommended products 2
Hello,Your order is 65.50 € short of free delivery.Two references in stock would close it, if you want them.Best regards,
Sales team
The agent suggests the top-up. Never the hard sell.
The customer gets a useful suggestion: the products that save them the shipping cost. If they don’t want it, nothing blocks the order. And if the threshold’s already met, the agent sends nothing.
- A suggestion that helps the customer, not a pushy follow-up
- Draft mode available: sales admin validates before it goes out
- Threshold, suggested products and priorities stay under your control
Opportunity · 070-1184Condition
Account threshold: 500 € net of discount.
What the customer said
Order 070-1190Total after discount · 612.00 €
The threshold is met. The agent prepares nothing and writes to nobody.
Features
Three things the agent does very well.
Real threshold, discounts included
Real threshold, discounts included
The total is checked against the threshold after discount, not against list price.
Top-ups you choose
Top-ups you choose
Your recommended product list, prioritized, imported from a file.
One email per order
One email per order
The agent coordinates with order confirmation, so you never get two emails for the same event.
Questions
Frequently asked questions
Do we need to connect our ERP?
Not necessarily to get started: the agent runs from your inbox, using your threshold and your recommended product list. Connecting your ERP sharpens the totals and the suggestions.
What measurable return can we expect?
+5% average basket size, measured across our customers after activation.
How long does it take to go live?
The threshold and the top-up list are set up from a file. Activation is a matter of days.
Where is our data hosted?
Exclusively in the European Union, with no transfer outside the EEA. TLS 1.2+ in transit and AES-256 at rest, databases isolated per customer. Your emails never train AI models: that is a contractual constraint imposed on our providers. A DPA is available for signature.
Which ERPs are supported?
Catalog integrates via API, webhook, or flat files. In production today: SAP, Sage, Cegid, Microsoft Dynamics, Sellsy, EBP, Divalto, AS/400, and several industry-specific or in-house ERPs.
The diagnostic
See how many orders fall below your threshold.
We ran the analysis on one company’s mailbox: the ordinary mailbox where their orders and quotes arrive. Here is what sixty days of it held.
- The sample
- From a single analysed mailbox, over sixty days. Volumes are given as a daily rhythm and proportions are rounded, so that no company reads its own counts here. Yours will read differently.
- 48 hours
- From the export landing with us to the report in your hands. A commitment, not an average.
- 90 days
- The window the report is built on. Long enough to cover a quarter, and your slow weeks with it.
- One file
- A mailbox export, which your IT team makes in an afternoon. That is the whole of what we ask.
- No ERP access
- Nothing is connected, nothing is installed, nothing is written. The report reads mailbox data and says so.