What their teams do with the time typing orders used to take.
Distributors and manufacturers that sell to other businesses, each with the results its own story reports.
The stories
B2B distribution
22% → 54% of orders handled without manual entry on the pilot.
- Second subsidiary rolled out in 2 days.
- The order desk role evolving into customer relationship management.
Groupe HEDIS: turning the order desk into a growth lever, from data entry to selling
Read the story, Groupe Hedis
B2B distribution
100% of the simple trade flow handled automatically.
- Fewer errors, faster responses.
Proactive and responsive: how CF Group raised customer satisfaction through its order desk
Read the story, CF Group
B2B manufacturing
70% of the time saved on certain orders.
- Live in under 10 days.
Nat&Form, fast adoption and immediate relief: how Catalog won the order desk team over
Read the story, Nat&Form - Atlantic Nature
B2B manufacturing
Fewer out-of-stocks on the shelf.
- Time saved with no drop in service.
Avril: how Catalog strengthened key account satisfaction
Read the story, Avril
B2B distribution
50% of handling time absorbed by Order Capture: 15 hours freed every month for a team of four
From data entry to quoting: when the order desk moves up
Read the story, AVF Biomedical
B2B distribution
1 to 2 hours freed up per person per day.
- Order admin to sales ratio moving from 60/40 to 30/70.
The dilemma your inside teams live with: order admin, or selling.
Read the story, Inter Inox
The diagnostic
Count the orders your team still types by hand.
48 hours. One PST file. No ERP access. A report with figures on the orders that reach you by email and the time spent entering them, over your last 90 days.