“Our day was roughly 60% order administration and 40% selling. We wanted to flip that.”
Gérald FarfouillonTechnical Director · Inter InoxInbox labelling
Your emails sort themselves, at the source.
The agent reads every incoming email, assigns one or more tags, and triggers the agents that should handle it. System tags are trained on over 100,000 emails; the tags specific to your business are built with our team.
85%
Correct tagging3 days
Active ramp-up10 to 15%
Time saved on sortingHow it works
Read, tag, trigger.
The agent works continuously on your sales inboxes. Every incoming email is qualified, then handed to the agent or the person who should deal with it.
Outlook rules do not survive an absence. The agent does.
Rules tied to specific people break the moment someone is away, dispatching falls back to manual work, and nobody measures what comes in. The agent qualifies at the source, regardless of who is in.
- System tags trained on over 100,000 emails: order, quote request, quote reply, urgent
- Tags specific to your business, described in plain language and tested on your real emails before going live
- A tag can stay invisible in Outlook and exist only to trigger an agent
Outlook · Inbox
InboxBy date
SARL Combaz08:41Order 070-1184, Roanne depotPurchase order
Quincaillerie Delcourt08:36Price on DN80 valves?Quote request
Comptoir Vanel08:22Pallet of the 9th, now the 14thShipment delay
Maugin Frères08:04Out of the office until the 14thAuto reply
Tags4 landedYour tags
VisibleShows up in the Outlook mailbox
ActiveComputed even when it is not visible
A tag that is active and not visible fires an agent and adds nothing to the screen.
The agent qualifies. Your teams decide.
For the first few days, your teams correct tags directly in Outlook. Those corrections feed the learning engine, which tunes detection before anything goes live.
- Corrections happen in Outlook, without leaving the tool your teams already use
- A “private” tag keeps personal emails out of any analysis
- Go-live target: over 80% correct tagging
Outlook · Inbox
InboxBy date
Quincaillerie Delcourt09:12DN80 valve pricing · correctedQuote request
Sabine Ortiz09:04Thursday lunchPrivacy
Comptoir Vanel08:58Returning batch FA-4471Return request
Day 3LearningTags correct
Share of mail tagged correctly
72% at the start85% after the run-in
Live from 80% upwards.
Every correction made in Outlook trains the detection.
Features
Three things the agent does very well.
System tags, ready to use
System tags, ready to use
Order, quote request, quote revision, quote reply, urgent. Trained on over 100,000 emails and available as soon as the inbox is connected.
Custom tags, tested before they go live
Custom tags, tested before they go live
You describe the case in plain language, Catalog generates the detection rules, and you test them on your real emails before switching them on.
Triggering the other agents
Triggering the other agents
A tag can trigger an order acknowledgment, a quote follow-up, or a handover to order capture. Labelling is the layer that sets the other agents in motion.
Questions
Frequently asked questions
Do we have to expose our ERP to start?
No. The agent connects to your Outlook inbox. No ERP access is required to get started.
How long before the tagging is reliable?
About two weeks, including three days of active learning during which your teams correct the tags. Go-live happens once correct tagging passes 80%.
Our inboxes are both shared and personal. Is that a problem?
No. The agent handles both. Three connection modes exist depending on your IT context, from social login to Microsoft App Registration.
Where is our data hosted?
Exclusively in the European Union, with no transfer outside the EEA. Your emails train no model.
Are our teams’ personal emails analysed?
Not if you enable the “private” tag: those emails are excluded from any analysis.
In their words
Gérald FarfouillonTechnical Director · Inter InoxThe diagnostic
See what actually lands in your sales inboxes.
We ran the analysis on one company’s mailbox: the ordinary mailbox where their orders and quotes arrive. Here is what sixty days of it held.
12 a day
orders arriving by email1 in 4
quotes sent and never chased1 in 2
priority threads unanswered at 48h6 in 10
conversations tied to revenue- The sample
- From a single analysed mailbox, over sixty days. Volumes are given as a daily rhythm and proportions are rounded, so that no company reads its own counts here. Yours will read differently.
- 48 hours
- From the export landing with us to the report in your hands. A commitment, not an average.
- 90 days
- The window the report is built on. Long enough to cover a quarter, and your slow weeks with it.
- One file
- A mailbox export, which your IT team makes in an afternoon. That is the whole of what we ask.
- No ERP access
- Nothing is connected, nothing is installed, nothing is written. The report reads mailbox data and says so.