Cross-sell optimization
Every incoming order hides one more sale.
The agent applies your opportunity rules to every order and suggests the right complementary products at the right moment. +5% average order value, measured across our customers.
How it works
Your opportunity rules, applied without a second thought.
Reorders and complementary ranges no longer depend on a senior sales admin’s memory: the agent applies your rules to every incoming order.
The agent reads every order and applies your opportunity rules.
On every order or quote, the agent checks your rules: when a trigger product is detected, it suggests the complementary products you’ve defined to the customer, in priority order. Your rules live in a simple file: trigger product, complementary products, priority.
- Your trigger-product to complementary-product rules, imported as a CSV file
- Up to 3 suggestions per order, ranked by your priorities
- One email per event: the agent coordinates with order acknowledgment and free-shipping
Order 133-0241 · Quincaillerie DelcourtOpportunity pendingLines
Sales opportunities Cross-sell optimiser
Complementary products missing
The agent suggests. The customer decides, you stay in control.
Nothing gets suggested unless you defined it. The opportunity rules are yours, so are the priorities, and draft mode lets you approve every suggestion before it’s sent, if that’s how you want to run it.
- Your rules, your priorities: nothing is suggested that you have not defined
- Draft mode available: sales admin validates every suggestion before it goes out
- Never two emails for the same event: the agent coordinates with the others
Order 133-0241Agents this order set off
Hello,You are 48.80 € short of free delivery.The DN80 EPDM gasket goes with your valves and closes the gap.Best regards,
Sales team
Features
Three things the agent does very well.
Your sales rules, applied automatically
Your sales rules, applied automatically
Define the trigger product and its complements in a file. The agent applies them, no development required.
Prioritized suggestions
Prioritized suggestions
Up to 3 complementary products per order, chosen according to your priorities.
Coordination between agents
Coordination between agents
The customer never gets two emails for the same event: the agents coordinate.
Questions
Frequently asked questions
Do we need to connect our ERP?
Yes, that’s a prerequisite for this agent: suggestions rely on your catalog and your orders. Connection via API, webhook, or flat files: SAP, Sage, Cegid, Microsoft Dynamics, Sellsy, EBP, Divalto, AS/400, and several industry-specific or in-house ERPs.
What measurable return can we expect?
+5% average order value, measured across our customers after activation. Every suggestion is traceable in the back office.
How long does it take to get it live?
The agent is configured from a rules file: trigger product, complementary products, priority. Once the ERP is connected, activation is a matter of days.
Where is our data hosted?
Exclusively in the European Union, with no transfer outside the EEA. TLS 1.2+ in transit and AES-256 at rest, databases isolated per customer. Your emails never train AI models: that is a contractual constraint imposed on our providers. A DPA is available for signature.
Which ERPs are supported?
Catalog integrates via API, webhook, or flat files. In production today: SAP, Sage, Cegid, Microsoft Dynamics, Sellsy, EBP, Divalto, AS/400, and several industry-specific or in-house ERPs.
The diagnostic
See the sales slipping through on every order.
We ran the analysis on one company’s mailbox: the ordinary mailbox where their orders and quotes arrive. Here is what sixty days of it held.
- The sample
- From a single analysed mailbox, over sixty days. Volumes are given as a daily rhythm and proportions are rounded, so that no company reads its own counts here. Yours will read differently.
- 48 hours
- From the export landing with us to the report in your hands. A commitment, not an average.
- 90 days
- The window the report is built on. Long enough to cover a quarter, and your slow weeks with it.
- One file
- A mailbox export, which your IT team makes in an afternoon. That is the whole of what we ask.
- No ERP access
- Nothing is connected, nothing is installed, nothing is written. The report reads mailbox data and says so.