Resources

The work our customers handed to Catalog, story by story and topic by topic.

Each customer story in full, with the result its customer reports, then the blog’s articles, written from what we see in the field.

Customer stories

Start with one result, then find the customer most like you

Groupe Hedis · B2B distribution

“The only question worth asking is: what am I risking? Nothing. The scope I am starting from is narrow.”

Jean-François Le RudulierGroup CIO · Groupe Hedis

22% → 54%

of orders handled without manual entry on the pilot

  • Second subsidiary rolled out in 2 days.
  • The order desk role evolving into customer relationship management.
Read the story, Groupe Hedis

Blog

Read before you automate, one question at a time

OCR or AI: what is the difference when reading a purchase order?

Automating operations · 2 October 2026

OCR fetches each piece of information from the spot it was taught to look at. An order capture agent understands what is being ordered and finds the right product code in your ERP, even when the customer writes it their own way. Reading is rarely where things go wrong. Matching each line to the right item is.

Read the article

The diagnostic

Now put a figure on your own inbox.

48 hours. One PST file. No ERP access. A report with figures on the orders that arrive by email, the quotes left without follow-up and the requests left unanswered over your last 90 days.

Walkthrough

Thirty minutes on your own order flow.

Your emails, your ERP, your exceptions: we show the agents working, not on slides.

“Our day was roughly 60% order administration and 40% selling. We wanted to flip that.”

Gérald Farfouillon · Technical Director · Inter Inox

We answer personally, within one working day.

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