Order capture

Your orders come in by email. They go out to your ERP.

The agent extracts every order (PDF, Excel, plain text) and records it in your ERP. What it reads without ambiguity goes through on its own, the rest comes back to you. 70% less data entry time, from 10 minutes to 3 minutes per order.

100%
Orders scanned
70%
Data-entry time saved
3h/day
Freed up per person
T2SGroupe HedisInter InoxTubesca ComabiFoussierLouis Tellier
NHCONoveoTivolySetinSonamiaTego

Use cases

Two ways an order arrives.

The two situations our customers meet most.

No attachment

The order is in the message

The customer types references and quantities straight into the email. The agent reads them, matches them against your catalogue and prepares the draft.

  • 40%through with no hands
  • 70%less data entry

PDF or spreadsheet

The order is attached

The purchase order comes as an attachment, sometimes across several pages. The agent reads the header and the lines, fills the ERP, and leaves your teams what the document does not say.

  • 10 daysto be running
  • 3 h/dayfreed per person
Outlook
FromSociété Dupont SAS
SubjectOrder: references XJ-200 and XJ-204

Hello,Please deliver 50 XJ-200 and 12 XJ-204.Delivery to the Roanne warehouse.Best regards, M. Dupont

Reading

What the agent read

CustomerSociété Dupont SAS
ReferencesXJ-200, XJ-204
Quantities50, 12
WarehouseRoanne
Four fields read, none pending.
Capture
Purchase orderBC-2026-0912

From: achats@ateliers-berger.fr · BC-2026-0912.pdf

What the agent read

CustomerAteliers Berger
ReferenceBC-2026-0912
Lines14
Delivery dateNot in the document
Thirteen fields of fourteen, one left to complete.
ERPDraft
Ateliers Berger
BC-2026-0912
14
To complete
Roanne
Draft ready to validate.

How it works

From email to ERP, no re-typing.

Every order email becomes a structured order in the ERP. What is read without ambiguity goes through on its own, the rest waits for your teams. Data entry disappears. Control stays.

From email to the order recorded in your ERP.

The agent identifies order emails, extracts the line items (PDF, Excel, email body) and creates the order. When something is left to settle, your teams settle it in the interface, integrated into your ERP or CRM. Every order stays traceable from the original email to the record.

  • Line extraction from PDF, Excel or plain text, including multi-page attachments
  • The order recorded in the ERP, left as a draft when something is missing
  • Full traceability: every order tied back to the email it came from
Outlook

Tags landed

OrderQuote requestpurchase_order
Extraction

Read from the document

CustomerAteliers Berger
ReferenceBC-2026-0912
Lines14
WarehouseRoanne
Thirteen fields of fourteen.
ERPDraft
BC-2026-0912
Ateliers Berger
14
One delivery date left to complete.

The agent captures. It asks when it is unsure.

When the reading is clean, the order reaches the ERP with nobody touching it. When it is not, it stops: an unknown reference, an unreadable quantity, a missing date, and the line waits for one of your team. Every order stays linked to the email it came from.

  • What is read without ambiguity goes through untouched
  • What is not stops, and is put in front of your team
  • Every extraction stays traceable back to the email it came from
Orders and quotesIn progress

To complete3

BC-2026-0912Delivery date missing.Complete
BC-2026-0915Two references to match.Complete

Sent to the ERP18

BC-2026-0908Recorded at 09:14.

Failed1

BC-2026-0911Attachment unreadable.

Order capture writes into the system you already run.

  • Sage
  • SAP
  • Microsoft Dynamics 365
  • Gimel Lavergne
  • Infor
  • Cegid
  • Outlook
  • SharePoint
  • and more

Features

Four things the agent does very well.

PDF · XLS · TXT

Multi-format

PDF, Excel, free text: the agent reads the formats your customers actually use, including page-range detection in PDFs.

On doubt

It stops when unsure

An unknown reference, an unreadable quantity, a missing date: the line stops and comes back to you. The rest goes through.

ERP · CRM

Integrated with your tools

Interface built directly into your ERP or CRM, or in the Catalog web app.

AI

Learning

You correct once, the agent learns. You validate, it applies from then on. A learning never touches your ERP data.

Questions

Frequently asked questions

Do we need to connect our ERP?

Yes, that’s where orders end up. Connection via API, webhook, or flat files: SAP, Sage, Cegid, Microsoft Dynamics, Sellsy, EBP, Divalto, AS/400, and several industry-specific or in-house ERPs. The interface can integrate directly into your ERP or CRM.

What measurable return can we expect?

70% less data entry time: from 10 minutes to 3 minutes per order, measured across our customers.

How long to get it live?

10 days to go live, measured across our deployments.

Where is our data hosted?

Exclusively in the European Union, with no transfer outside the EEA. TLS 1.2+ in transit and AES-256 at rest, databases isolated per customer. Your emails never train AI models: that is a contractual constraint imposed on our providers. A DPA is available for signature.

Which ERPs are supported?

Catalog integrates via API, webhook, or flat files. In production today: SAP, Sage, Cegid, Microsoft Dynamics, Sellsy, EBP, Divalto, AS/400, and several industry-specific or in-house ERPs.

In their words

“Honestly, checking work is far more rewarding for the team than typing it in.”

Rozenn Le CromHead of order management · Nat&Form

The diagnostic

See how many orders are waiting to be entered.

We ran the analysis on one company’s mailbox: the ordinary mailbox where their orders and quotes arrive. Here is what sixty days of it held.

12 a day
orders arriving by email
1 in 4
quotes sent and never chased
1 in 2
priority threads unanswered at 48h
6 in 10
conversations tied to revenue

Walkthrough

Thirty minutes on your own order flow.

Your emails, your ERP, your exceptions: we show the agents working, not on slides.

“Our day was roughly 60% order administration and 40% selling. We wanted to flip that.”

Gérald Farfouillon · Technical Director · Inter Inox

We answer personally, within one working day.

Your address is used to answer you, and kept in our CRM for that purpose. More in the privacy policy.