Roles

Three functions, three readings of the inbox.

For each one, what it told us about its sales inbox, in its own words where we can quote them, and the agents that answer it.

6 in 10

conversations tied to revenue, in one analysed mailboxEach dot is one conversationSample 1 mailbox · 60 days
  • Sales Leadership

    +10%

    quote conversion, with the Quote Follow-up agent on

    Your reps spend the day keying in orders, and the quotes they sent get no follow-up.

    Recommended agents

    • Quote Follow-up
    • Cross-sell optimization
    • Free-Shipping Optimization
    • Inbox performance

    Customers quoted

  • CIO

    2 days

    to roll out Groupe Hedis’s second subsidiary

    Every new tool asks for an ERP integration, and the last ones never held.

    Recommended agents

    • Inbox organization
    • Quote Follow-up
    • Supply reconciliation
    • Order capture

    Customers quoted

  • Executive Leadership

    62 to 84%

    quotes with no visible follow-up after five days, across our six distributors

    Sample the mailboxes of 6 distributors

    The revenue gap was named years ago, and the daily workload keeps it open.

    Recommended agents

    • Quote Follow-up
    • Order capture
    • Inbox performance
    • Supply reconciliation

    Customers quoted

The diagnostic

Start from your own inbox’s figures, whatever your function.

48 hours. One PST file. No ERP access. A report with figures on your unchased quotes, your response times and the time your teams spend in the inbox.

Walkthrough

Thirty minutes on your own order flow.

Your emails, your ERP, your exceptions: we show the agents working, not on slides.

“Our day was roughly 60% order administration and 40% selling. We wanted to flip that.”

Gérald Farfouillon · Technical Director · Inter Inox

We answer personally, within one working day.

Your address is used to answer you, and kept in our CRM for that purpose. More in the privacy policy.