Email is holding your reps’ sales back.

Quotes to draft, follow-ups that never happen, delivery-status questions on repeat: your reps’ day happens in their inbox. Here’s what Catalog changes, concretely, for sales leadership.

Outlook · Inbox
InboxBy date
Fontaine BTP08:52Price on 120 m of cable conduit?Quote request
Électricité Roux08:40Order 2217, Lyon depotPurchase order
Garnier & Fils08:31Thursday’s delivery pushed back?Shipment delay
Sylvie Blanc08:15Out of the office until the 6thAuto reply
Tags4 landed

Your tags

Quote requestPurchase orderDelayKey account
VisibleShows up in the Outlook mailbox
ActiveComputed even when it is not visible
Every email arrives tagged: a rep knows what it holds before opening it.

What our clients measure after activation

+10%
quote conversion
+5%
average order value
Method & sources
T2SGroupe HedisInter InoxTubesca ComabiFoussierLouis Tellier
NHCONoveoTivolySetinSonamiaTego

What holds selling back

Three frictions your reps know by heart.

The revenue sleeping in quotes nobody chases.

Across the six distributors analysed in our diagnostics, 62% to 84% of quotes sent show no visible follow-up within five days. Your reps know it. They don’t have the time, and nobody wants to chase on their behalf until the follow-up is already drafted. The Quote Follow-up agent does it, in draft mode if you want to stay in control.

  • The Quote Follow-up agent detects and drafts, sales admin validates
  • Two follow-ups 24 hours apart by default, on a configurable cadence
  • No ERP access required to start: the agent reads the mailbox

“If you’ve got 50 quotes to follow up on, maybe you get through 20, but the rest, you just don’t have the time. Either you don’t do it, or you don’t do it right.”

Incoming sales director at a French mid-market steel distributor
Quote DV-10388Needs you

Follow-up drafted

Wait before the follow-up
24 h since follow-up 1Draft ready · to review

Follow-up 2 of 2. Sales admin reviews it, then sends.

Review and sendSitting in your drafts ✓
Outlook · Drafts
DraftsBy date
Karine Petit07:55Your quote DV-10388Quote follow-up
Omar Benali07:55Your quote DV-10395Quote follow-up
Élise Martin07:54Your quote DV-10402Quote follow-up

Your inside sales reps do data entry. They should be selling.

At Inter Inox, the inside sales team estimated spending 60% of their day on sales admin versus 40% on actual selling. Leadership’s goal: flip that ratio. It’s an explicit, measurable sales leadership objective, and one that sets them apart from competitors who just hire more people without changing the system.

  • In testing at Inter Inox, the ratio has already moved to 50/50, against a target of 30/70
  • The Order capture agent absorbs the data entry, the team shifts to inside selling
Outlook
FromAtelier Lemoine
SubjectWeek 41 restock

Hello Hugo,The usual: 200 TF 6x40 screws and 50 M8 anchors.Delivery to the Tours depot.Thanks, Claire Lemoine

Reading

What the agent read

CustomerAtelier Lemoine
ReferencesTF-640, CHV-M8
Quantities200, 50
WarehouseTours
Four fields read, ready for the ERP.

The conversion rate nobody can track.

Multi-quote projects skew the raw ratio, your ERP doesn’t output the metric, and sales leadership ends up flying blind on their number one revenue lever. Every automatically tagged email becomes a data point: quote volume, follow-ups, conversion, response time by team.

  • The Inbox performance agent measures your teams’ response times
  • It alerts the team and surfaces its observations to managers
  • Measured observations to settle your team’s priorities

“My conversion rate? I don’t even know how to calculate it.”

Operations director at a building materials distributor
Cockpit · InboxLast 14 days

Inbox Monitoring

Factual view of inbox activity over the selected period

MailboxSales West

Emails received per day
DayQuotesOrdersSupport
1973
21182
3864
41093
5972
6101
7000
81083
91272
10963
11884
1210103
13102
14101
CategoryEmails receivedEmails sentAvg / day
Quotes9899817.07.1
Orders76125.4
Support33292.4

Recommended agents

Four agents for sales leadership.

  • Quote Follow-up

    Identifies quotes with no reply and triggers a personalized follow-up at the right time. +10% quote conversion.

    See the agent
  • Cross-sell optimization

    Applies your opportunity rules and suggests complementary products to customers. +5% average basket.

    See the agent
  • Free-Shipping Optimization

    Detects orders below the free-shipping threshold and prompts customers to complete their basket. +5% average basket.

    See the agent
  • Inbox performance

    Measures response times, alerts the team and surfaces management insights.

    Page coming soon

Customers

They made the move.

“Before, you had to fit into the mould of the big, rigid software. With Catalog, we ask, and a few weeks later it is done.”

Mathieu RognonSupply Chain Director · CF Group

The diagnostic

See exactly what Catalog changes for your team.

48 hours. One PST file. A report with figures on quotes left without follow-up, missed cross-sell opportunities and your response times. No commitment.

Walkthrough

Thirty minutes on your own order flow.

Your emails, your ERP, your exceptions: we show the agents working, not on slides.

“Our day was roughly 60% order administration and 40% selling. We wanted to flip that.”

Gérald Farfouillon · Technical Director · Inter Inox

We answer personally, within one working day.

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